Reference

erek erek 90 Privacy Policy

The erek erek 90 Privacy Policy explains what we collect when you open an account, use the mobile lobby, or connect DANA, OVO, GoPay and QRIS.

Account dataWallet detailsDevice accessPolicy requests
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erek erek 90 erek erek 90 Privacy Policy
CONTACT ROUTES

Privacy Questions Near Your Account

A clear contact route matters when a wallet record or login event looks unfamiliar. Our Privacy Policy support path starts from the account help area, where you can describe the issue without…

Account help Use the account help form for a Privacy Policy question about your name, phone verification, login record or device access. We may ask you to confirm the account identifier before discussing personal data, so a request reaches the correct account holder.
Wallet status For DANA, OVO, GoPay or QRIS questions, send the payment reference and visible status from your cashier history. We use that narrow record to check whether a wallet event was linked to your account without requesting your wallet password.
Data request Ask us to correct, explain or remove eligible personal data through the contact path shown in your account. Include the exact request and a reachable reply route; we may complete an account check before changing or disclosing records.
DATA HANDLING

Inside Our Privacy Controls

We keep the Privacy Policy practical by connecting each data use to an account action you can recognise.

Account details

We may collect your account name, contact details and phone verification result so we can identify the account connected to a login or a wallet status. We use these details for account service, security checks and duties that apply where local law permits.

Device signals

Your browser type, operating system, approximate connection details and sign-in time can help us recognise an unusual device path. We use these signals to protect account access; they are not a request for your phone contents, contacts or private wallet password.

Cookies

Cookies may keep a session active, remember a language or help us understand whether the account page opened correctly on mobile. You can manage cookies through your browser settings, although changing them may affect login continuity or the path to the lobby.

Payment records

A DANA, OVO, GoPay or QRIS reference can show the route, amount, timestamp and result attached to an account action. Bank transfer and virtual account references serve the same checking purpose, while wallet credentials remain with the wallet provider.

Retention

We retain account, security and transaction records only for the period needed for the stated service, dispute checks, fraud prevention and applicable legal duties. When a record is no longer needed, we remove it or keep it in a form that no longer identifies you.

Change requests

You can contact us to ask what personal data we hold, correct an inaccurate detail or ask whether deletion is available. Send the request through the account contact path with enough detail to locate it; we verify ownership before making a change.

Privacy Policy Questions From Indonesia

These Privacy Policy answers cover the account and wallet questions we expect before you open an account. They focus on practical steps for Indonesian access, including phone verification, mobile devices, payment references and requests about your personal data. If your situation is not covered, use the account contact path and quote the relevant date or reference.

The Privacy Policy covers account details, phone verification, device and login signals, cookies, payment references and activity linked to the account. It also explains retention, security checks and how you can ask for access, correction or deletion where local law permits.

Phone verification helps us connect a sign-in to the correct account and investigate unusual access. We record the verification result rather than seeking access to your phone contents. If the check stalls, contact account help with your account identifier and the visible error.

No. The Privacy Policy permits us to handle a payment reference, status, timestamp and amount for DANA or QRIS, but your wallet password remains with the wallet provider. Never send a wallet password in an account help request or payment message.

Yes, you can ask for the personal data connected to your account through the contact path shown after login. State that the request concerns the Privacy Policy and include your account identifier. We may verify ownership before providing records or explaining any restriction.

Send a correction request through account help and identify the field that is wrong, such as your name or phone number. We may ask for an account check before editing it. A corrected detail can affect phone verification and future account access.

We keep payment and account records for the period needed for transaction checks, disputes, security work and legal duties that apply where local law permits. The period can differ by record type. You can ask us to explain the retention basis for a specific reference.

You may request deletion of eligible personal data through the account contact route. We first confirm ownership and assess whether a record must remain for security, transaction disputes or legal duties. If deletion is limited, we will explain the reason connected to that request.

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